Good summary of what they are up to, but not necessarily direction. Agree they seem to be ahead, but not in interaction with consumers. I often need an assistant in the aisle to help, and help based on my buying history. Where is that new brand of cooking oriented hot sauce? And how can I use it in my cooking? Whats a good side dish for that? Can I provide a test in my kitchen of its novel use? Show me an online recipe site for it. That kind of assistant can do better than a real associate face to face.
Will Walmart clean up with its robotic workforce?
by George Anderson in Retailwire with further expert opinion.
Walmart wants its associates to deal with its customers. Leave the other stuff to the robots.
In a company blog post, Walmart announced plans to expand the use of robotics and other “smart assistants” with the goal of running its stores more efficiently, freeing associates from mundane tasks such as cleaning floors and checking shelf inventory while enabling them to “server customers face-to-face on the sales floor.”
Tests conducted last year showed that technologies such as the “Auto-C” floor cleaners improve the shopping experience for customers and the work environment for associates. The retailer plans to add the robot floor scrubbers to 1,500 stores. .... "
More on Wal-mart Robotic Workforce in Supermarket News.
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