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Monday, November 16, 2020

Introducing the Amazon Care Hub

Brought to my attention, a system that works with existing Amazon devices. Part of the Alexa App. No additional cost.  Which lets you follow the activities of people needing extra care.   Quickly communicate with and for them.   Say a parent, child, or someone who is remote and under medication, or has other special needs.  They make a big point that this is designed to be non obtrusive and ensures privacy.  But you can see how many will point out it could be mis-used, no matter how carefully Amazon designs it.  Looks like they have made a strong effort here.  For example requiring that permission be given for such 'monitoring'.  But will the granter understand the implications of the permission? Legal permission?  Below and at the link is more, will be implementing to test. 

Introducing the Care Hub, a free feature in the Alexa app that gives you new ways to remotely check in on parents or loved ones. With an Echo device at your loved one's home and the Alexa app on your phone, you’ll know they’re up and active. You can also get notified if they ask Alexa for help. It’s a simple way to feel close even when you're apart.

Created with features that provide assurance for you and independence for them

See how they’re doing, not what they’re doing

It’s easy to check in and know everything is going well throughout the day. A quick glance at the activity feed shows your loved one’s activity by category (like entertainment). You won’t see the song they played or what they said. Set up alerts to notify you if there's no activity or when the first interaction happens every day. It’s reassurance for you and independence for them.

A quick glance at the activity feed shows your loved one’s activity by category

Alexa will call and send a notification to your phone if your loved one asks for help. 

Be there when they need you most

“Alexa, call for help.”

Alexa will call and send a notification to your phone if your loved one asks for help. You can then call or drop in on them through the Care Hub, or decide to contact emergency services.

Alexa makes every day easier and more enjoyable   .... 

As with all Alexa and Echo devices, the Care Hub is designed with multiple layers of privacy protection.

Designed with privacy in mind

With your loved one's permission, the Care Hub can show you general information about their interactions with Alexa and smart home devices. For example, you'll see that 'Entertainment' was played but not which song they asked for. .... 

For added control on what activity is displayed in the Care Hub, your loved ones can view, hear, and delete any of their voice recordings in Alexa Privacy Settings or in the Alexa app at any time. They can also easily delete by voice by saying, “Alexa, delete what I just said," or "Alexa, delete everything I said today."   ....

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