What is Amazon’s ultimate Alexa strategy? by Tom Ryan in Retailwire
At its hardware event in Seattle last week, Amazon.com introduced a whopping 15 new products linked to its Alexa platform with the apparent goal of being a voice-command away from consumers at any time. Not everybody, however, is seeing the commerce connection.
Much speculation ensued on why Amazon launched so many items, including wireless earbuds, smart glasses, a smart ring and a multifunction oven that can double as a microwave and air fryer. Also being increasingly debated is whether Amazon needs to make money directly on Alexa-linked hardware devices and whether the ultimate benefits may extend beyond voice commerce.
In a blog entry following the event, Loup Ventures, a venture capital firm that publishes research on consumer technology, writes that Amazon’s Alexa ecosystem is “a bit of a head-scratcher” because voice shopping hasn’t taken off. .... "
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