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Sunday, October 27, 2019

Giant Food for Frictionless Checkouts

There has been some suggestion that Amazon is backing off the idea, except in narrow contexts.  But recently there has been a newly opened store.  Here new word in the spec from Ahold, who we worked with  on several advanced tech applications, though not this one.   This includes specific description of the process, which is different than I have seen.

Have Giant Food and Stop & Shop nailed ‘frictionless’ checkouts?  includes further expert comments.   In Retailwire  By George Anderson

Retail Business Services, the technology services arm of Ahold Delhaize USA, has announced that its proprietary ScanIt Mobile frictionless checkout technology is being rolled out to nearly 30 of the grocer’s stores by the end of the year. The tech is being deployed at all of the new Giant Heirloom Markets and select Stop & Shop stores.

Customers using the ScanIt mobile app walk shop the store scanning products they wish to purchase as they go. When finished, customers go through a designated checkout lane where they see a “payment approved” message before exiting the store. Payments are processed through customers’ mobile wallets. The service accepts Apple Pay, Google Pay, PayPal and Venmo.

Individuals who prefer may also use handheld ScanIt devices supplied by the store. Here too, they scan products as they move around the store before transferring the information to the mobile app on their phones to check out. ,,, "

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