Intriguing piece.
Robots Are Wrong Too—Confusion Mapping for the Worst Case
Here be dragons
By Chris Butler, Strategy and product at Philosophie NYC https://philosophie.is/
When was the last time a calculator didn’t do what you wanted it to? When was the last time that a person did? Algorithms like machine learning are in between these two from a deterministic standpoint.
Today we are building machines that are more complex than we can understand and we need to deal with them differently than we would previous technologies. It is no longer about specifying what we want something to do and then debugging it.
At Philosophie we have been building new tools and exercises like Empathy Mapping for the Machine to bring human purpose to AI and machine learning projects. The latest is what we call Confusion Mapping and it helps you better prepare for the all the possible ways non-deterministic systems could fail. .... "
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