More on Wal-Mart's Bossa Nova Robotics. Value and customer impact. Once again out of stock transparency leads the march for such technology. We examined many approaches to address this. Interview. But once the robots are there, what other capabilities can be leveraged? Customer reaction is also important, have been in retail lately where order assembly carts started to crowd the aisle, have to watch for that dynamic.
Walmart’s new robots are loved by staff—and ignored by customers
Bossa Nova is creating robotic coworkers for the retail world. by Erin Winick in Technology Review
Walmart may be grabbing headlines for its embrace of cutting-edge technologies, but at the heart of those changes are companies like Bossa Nova. The San Francisco-based robotics firm created the robots now roaming the aisles in 50 Walmart locations around the US.
Bossa Nova’s robots are able to perform tasks such as identifying when items are out of stock, locating incorrect prices, and detecting wrong or missing labels. We spoke to Martin Hitch, chief business officer at Bossa Nova, about the technology behind the machines and how they are being received by shoppers and employees. .... "
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