Building Innovation Capacity Using Smart Service Systems
NSF proposals
Smart Service Systems—Unrestricted as to domain knowledge and application areas. This topic has been further refined and defined, including a stronger emphasis on service systems in the NSF context, which first and foremost includes the signature characteristic of being human-centered as well as smart. Additionally, the emphasis has been shifted from the goal of enabling a smart service system to a focus on integrating a technology or technologies into a specified human-centered smart service system with the potential to achieve transformational change in an existing service system or to spur an entirely new service system. ... "
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