Via Brian Moon or Perigean Technologies, who writes on making sense of knowledge via methods like concept mapping. Good piece at link.
Abductive Thinking and Sensemaking: The Drivers of Design Synthesis by Jon Kolko
Overview: Making Sense of Chaos
Designers, as well as those who research and describe the process of design, continually describe design as a way of organizing complexity or finding clarity in chaos. Jeff Veen, founder of Adaptive Path, has noted that "Good designers can create normalcy out of chaos"
The Importance of Synthesis during the Process of Design" IDSA 2007 Educational Conference Proceedings (San Francisco: IDSA), 2007. Jim Wicks, Vice President and Director of Motorola's Consumer Experience Design group explains that "design is always about synthesis—synthesis of market needs, technology trends, and business needs."[2] During synthesis, designers attempt "to organize, manipulate, prune, and filter gathered data into a cohesive structure for information building."[3] Synthesis reveals a cohesion and sense of continuity; synthesis indicates a push towards organization, reduction, and clarity. .... "
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