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International Society of Service Innovation Professionals
ISSIP Monthly Newsletter | Issue 40 | January 2019
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Hello ISSIPers!
Happy 2019 and we hope the year has started well for you. Our year has started off with a digital bang and we have a tremendous amount of news for you. As this is the beginning of the year, we have also included many new events and initiatives for your consideration. But first, our Letter from the Editor reflects on strategy - at the heart of all business and endeavors.
For quite a while now, global business leaders have been talking about rediscovering the importance of product and service quality for business success in a highly competitive world. However, as we said several times in our newsletter, behind the products, services, process, etc. are strategies. So, bearing this in mind, during the Christmas holiday, we have been wondering what strategic trends we should be watching during 2019. .... "
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