Some question if digital assistants will ever live up to the hype by Tom Ryan in Retailwire with additional expert comments.
Voice-activated digital assistants are again in the spotlight at CES as manufacturers work to embed artificial intelligence technology into everything from refrigerators to slow cookers, beds and toilets. The jury is still out, however, on whether they’ll become key to connecting smart homes.
David Pierce, personal tech columnist for The Wall Street Journal, noted that many other software-related tools already connect a variety of home devices. He harped on the complicated programming involved in pairing devices, including the multiple steps required and the need to memorize specific phrases.
“I don’t want a thousand commands for a thousand devices,” Mr. Pierce wrote. “In most cases, voice-controlled assistants have hit a wall where they perform a specific set of tasks well and not much else.”
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