Another strong movement to online retail, but I do note that many of these interactions are not exclusive. Many retailers will likely look at multiple options. Who will provide the better and most engaging interaction, to the most people?
Okay Google, I want to order from Home Depot’ By George Anderson in Retailwire. With commentary.
Google is on a retail roll. Home Depot announced it will join Google Express this fall with shoppers being able to place voice orders using Google Assistant with the tech giant’s Home speaker device or mobile app. The Home Depot announcement comes just a couple of weeks after a similar announcement was made by Walmart.
With two of the largest retail chains in the world moving into voice with Google, the question becomes of more a matter of when than if with others selling on the Express platform. Other retailers on Google Express include Bed Bath & Beyond, Costco, Kohl’s, Payless, Pier 1, Toys “R” Us, Ulta, Walgreens and others. .... "
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