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Wednesday, November 14, 2018

Microsoft Buys XOXCO for Chatbot Design

Last year saw a live demo of Microsoft quickly building a chatbot from the framework of a FAQ data base in Azure.  Was impressive.  But of course doing this well is still some task,  engineering the design of behavior, needs and interaction.   Now they are diving deeper.  Certainly Chatbots are the most understandable implementation of 'AI',  so this can be a good entry point for much more

 Microsoft buys chatbot company to juice its AI projects
The tech giant wants to help businesses leverage artificial intelligence.

By Rachel England, @rachel_england in Engadget

Research company Gartner believes that by 2020, conversational AI -- or chat bots -- will be the predominant go-to for customer support in large organizations. So if you've got a question or a problem, chances are you'll be talking to a computer about it. Tech companies will need to make sure their capabilities are on point, then, which is likely why Microsoft has just acquired software design and development studio XOXCO.... " 

Botkit Creator XOXCO.  Created https://howdy.ai/   for Slack.

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