Decision Makers or Data Clerks?

Having had more interactions with physicians in later life, I see this all the time.   Seems they spend half their time looking for data and refilling the printer paper.

Culture and Technology
By Ajai Kapoor     Partner at Goldratt Consulting

"We've turned physicians into data entry clerks     - Representative (Dr) Tom Price ...... 

Anybody who has spent time with business hears a form of Dr Price's complaint from lawyers, engineers, sales professionals or supervisors. On the other hand it is not unusual for managers to be blind to what is happening while drowning in oceans of data. Projects are way late right after everybody thought things were on track; production orders miss delivery and need last minute expediting; inventory is missing or in surplus despite the ability to see down to the SKU level at the last retail location; getting a fully loaded laptop to a new employee can take 1 month; company data is stolen all the time despite best efforts. What gives?  .... "