Introduction to Robotic Process Automation (RPA) 35 page PDF
A Primer Developed and written by the Institute for Robotic Process Automation in association with Carnegie Mellon University
A Message from IRPA Founder Frank Casale: Hard Facts and Hype.
The Data and the Drama Behind Robotic Process Automation
Imagine a world in which the meaning of “work” has been redefined for millions of people. Where our service economy can actually focus on providing services, delivered by an engaged talent pool that is innovating on such service. In this new world, work would no longer be a “four-letter word” associated with functioning within repeatable systems and mundane transactional processes.
Instead, this other world would have workers who rethink end-to-end processes on a more holistic level with the goal of simultaneously impacting several factors: quality, compliance, functionality, best practices, regulatory functions, customer satisfaction, human error, and the all-important bottom line – all while continuing to create “the next” in the form of remarkable products and services. If you’ve come to this book, it’s probably because someone you know has told you that, in fact, this is the world we are already living in – that 2015 is to robotic process automation (RPA) what 1994 was to the Internet – an auspicious start, but we ain’t seen nothing yet! Thanks to RPA, we are well on our way to doing the business of the future. However, none of us can really predict just how revolutionary it will be. .... "
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