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Wednesday, July 19, 2017

IBM And Automation Anywhere Partner to Produce BPM Bots

I had been wondering for some time how IBM might be integrating business process management (BPM) and their cognitive methods to approach improving real business process.  Always seemed they had rule based systems, so why not?  Note the integration of software Bots.  Ultimately a very practical thing for improving operational management.   Powerful concept that we constructed piecemeal.  Don't like the term RPA, as it confuses the context.  Here from Forrester,  indications of some related steps: 

" ... IBM and Automation Anywhere (AA’s) today announced a collaboration (note-not a formal partnership yet) to integrate (AA’s) Robotic Process Automation (RPA) platform, used to create software bots to handle repetitive, task-based work, with IBM’s portfolio of digital process automation software, that includes IBM Business Process Manager and Operational Decision Manager. For AA, the partnership is a validation of its strong position in the RPA market, as shown in the Forrester Q1 RPA wave. For IBM, the partnership will enable clients to use AA’s RPA platform to create software bots that execute tasks within larger business processes managed by IBM’s software. Here’s our take.

IBM Can Add Smarts to AA’s RPA Platform

RPA works in a very dumb fashion today – mimicking human keystrokes and mouse movements – where all decisions must be explicitly programmed into the script. The result is that there are very few real decisions made beyond simple logic loops. Watson will be relevant down the road, but as a first step, RPA will benefit from IBM’s mature business rules engine (Decision Manager) or the embedded rules in the BPM platform. But as interesting, IBM’s content analytics, if part of the collaboration, can allow AA to keep pace with unstructured RPA intelligence from Workfusion and other RPA competitors moving quickly in that direction. RPA use cases that comb through unstructured content will be ahead of chatbot and AI-based digital workers. .... " 

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