I like the statement, you should always be dissatisfied. And looking for solutions, or parts of solutions, that can be fitted together to lead to better results ... This blog is my statement of that search. Join me.
Behind H-E-B's philosophy of "restless dissatisfaction"
Part of H-E-B's success comes from the retailer's culture of "restless dissatisfaction," which keeps the company innovating, improving store formats and perfecting the customer experience, McMillanDoolittle Senior Partner Neil Stern writes. One of the chain's newest stores, a 91,000-square-foot location in Texas, illustrates H-E-B's philosophy with its expanded local and private-label offerings, a Cooking Connection kiosk to engage shoppers and its farm-to-table in-store restaurant Table 57 .... "
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