In O'Reilly, a considerable look at the problem of bots in social. Like the use of network diagrams for analytics. Bringing up the concept of 'information entropy'. There is so much noise in social this needs to be carefully measured. Note this uses the Polinode graphical network tool, mentioned here previously.
Identifying viral bots and cyborgs in social media
Analyzing tweets and posts around Trump, Russia, and the NFL using information entropy, network analysis, and community detection algorithms. By Steve Kramer PhD
" ... In this article, I have demonstrated how it is readily possible to identify social bots and cyborgs on both Twitter and Facebook using information entropy and then to find groups of successful bots using network analysis and community detection. Given the extreme risks of disinformation and propaganda being spread through social media, it is our hope that this approach, along with the work of other researchers, will enable greater transparency and help protect democracy and the authenticity of online discourse. I invite researchers who wish to collaborate on studies of these data sets to request access to become collaborators on our data project hosted on data.world. ... "
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