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Friday, April 01, 2022

Can AI Help Casinos Cut Down on Problem Gambling?

Other kinds of related detection of behaviors?

AI Technology Aimed at Gambling Addiction

By The New York Times, March 11, 2022

Researchers are looking to artificial intelligence (AI) as a way to potentially identify and predict problem gambling.

One program from Mindway AI, a company with ties to Denmark's Aarhus University, relies on psychologists to train AI algorithms to detect behaviors associated with problem gambling.

The program scores 14 risk factors from 1 to 100 and generates a risk assessment for each player.However, there are concerns about how to explain such data to players.   While some online gaming companies use pop-up messaging, texts, or emails, Mindway's Rasmus Kj√¶rgaard said the data could be used to personalize phone calls to players...

Artificial intelligence as a solution to problem gambling “raised far more questions than it did answers,” said Alan Feldman, a distinguished fellow in responsible gambling at the International Gaming Institute at the University of Nevada, Las Vegas ... 

From The New York Times  

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