Had not thought of this specifically, ot a bad idea if it can be done well. Needs to be taken beyond voice. But what takes it most effectively beyond the screen? Does now ubiquitous conference call show the way?
Augmented Reality Remote Assistant: Changing the World By Vinod Janapala in CustomerThink
2020 was a turning point when part of the usual life went online. Therefore, digital solutions for different spheres of life began to develop rapidly. Now almost every company switch to digital transformation to stay in tune with present-day realities: cloud technologies, zoom conferences, and deep learning algorithms.
Augmented reality is an essential technology for players of any sphere. AR is used as a way to remotely process and control data. One of the modern solutions is an AR-based remote assistant.
About the AR Remote Assistant
It is a new technology that allows the creation of guidelines for the second party via the Internet. Initially, there was a tech solution in which an expert could use the chain of two technical devices for temporary viewing via a network. The purpose was to fix bugs in software.
The innovative AR remote assistant combines running video with augmented reality to link two objects. Experts can work out obstacles in real-time by connecting physical and virtual reality.
Principles of AR Operation
The AR algorithms allow engineers to combine the sending of running video and pictures in real-time (an image created on the device in the surroundings). The result is a compelling distant access and management solution. Software that is based on augmented reality is more effective than audio communication, video, and graphics transmission. It enables the partner to understand the essence of what is happening and complete the task. ... "
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