Very detailed piece, below the introduction. Probably the most common question I get asked: What is it, how is it different than AI? People should also ask: How is it different from Business Process Modeling? The analysis linked to below show how it is booming, even in difficult times. Note the highlighted key points below.
Robotic process automation battle for a bigger prize: automation everywhere
Analysis by Dave Vellante in SiliconAngle
Robotic process automation solutions remain one of the most attractive investments for business technology buyers — this despite our overall 2020 tech spending forecasts, which remain at the depressed levels of -4% to -5% for the year.
Relative to previous surveys, we do see some softness in traditional RPA strongholds such as large financials, insurance and giant public and privates. But RPA relative to other technology investments remains at the top as the sector with the highest spending momentum – neck and neck with that of machine learning and artificial intelligence, and ahead of containers and even cloud computing.
In this week’s Wikibon CUBE Insights, powered by ETR, we want to update you on the latest RPA trends and share fresh ETR survey data with our communities.
Key points in this segment
Despite our tepid spending forecast for the year, demand for RPA software continues to grow at a 60% to 70% clip. Remember, RPA mimics human computer interactions using software scripts or robots that execute human tasks in a runtime assembly of discrete steps. The practice first became popular for back-office functions – mostly as unattended bots.
The pandemic appears to be accelerating front-office adoption and that’s creating a bit of a schism between front- and back-office processes, strategies and implementations. Digital transformation initiatives, in many ways, create the connective tissue between the front and back of the house. We see that connection as a linchpin of digital efforts. ... "
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