How much and in what context will the human touch be most important? Ultimately an important aspect. Seeing some testing of that now.
Does the Human Touch + AI = The Future of Work?
By Bryan Becker In Datanami
Artificial intelligence has long caused fear of job loss across many sectors as companies look for ways to cut costs, support workers and become more profitable. But new research suggests that even in STEM-based sectors like cybersecurity, AI simply can’t replace some traits found only in humans, such as creativity, intuition and experience.
There’s no doubt, AI certainly has its place. And most business leaders agree that AI is important to the future success of their company. A recent survey found CEOs believe the benefits of AI include creating better efficiencies (62 percent), helping businesses remain competitive (62 percent), and allowing organizations to gain a better understanding of their customers, according to Ernst and Young.
And AI is already having a real impact across many industries including healthcare, financial services, retail, automotive, and critical infrastructure. According to a recent report by KPMG, AI improves access to medical care in healthcare, detects fraud in financial institutions, mitigates customer service issues in retail and improves traffic management systems in transportation. .... "
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