Not enough detail thoughts in this CustomerThink piece, but surely we will be doing increased automation and thus augmentation of how we buy and sell. In part depends on how we define AI. Points here are worth considering and preparing for.
How AI Is Changing The Face Of Retail Industry by Ankit Singh
Who doesn’t want to have a blissful shopping experience? I think everybody counts in this list, but unluckily the very few get the real blessing while shopping, whether it is the online or offline mode of shopping. Many shoppers prefer to opt for brick and mortar shopping to avoid the horror of the unbearable shopping experience borne by a few unlucky chaps in online shopping, but the busy schedule, demanding lifestyle are two of the major barriers for opting the offline shopping mode, because it is not possible for everyone to indulge in shopping keeping the other important tasks at a bay. On the other hand, the online shopping experience is not always pleasing and can turn into an unforgettable pain, since it always does not deliver what it shows, because as a shopper, you cannot feel the color, texture or get the feel of the product through online shopping, which is the prime reason users prefer an offline shopping mode on online.
Why AI Is Must for Your Retail Business
--- 85% of Customer Interactions will be managed by Artificial Intelligence in Retail by 2020, a report from Gartner. ---
No doubt, online shopping is time-saving and convenient enough, but the loopholes attached to its existence, make it lose its charm, but now there is a bigger turn has been marked with the invasion of Augmented Reality in the retail industry. The emergence of Augmented Reality is nothing new to the users, and it has been experienced well in the Pokemon Go, wherein users were highly engaged and experienced the true taste of virtual reality through their Smartphones, in the same way, AI has made a revolution in the retail sector and is going to surprise the shoppers and the businesses further with its unique inventions. .... "
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