Amazon Echo used in Physical Store for Customer Engagement
In LSN Global:
4. Tuft & Needle embraces Amazon
Seattle – The mattress start-up, which reportedly gets 25% of its sales through Amazon, will open its first physical store in the mega-system’s home town later this year.
The space will feature tablets that enable visitors to read Amazon reviews, Amazon Echo devices to answer customers’ questions and QR codes on products to enable seamless payments through the Amazon app. ... "
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