About Disengaged Employees

In the HBR blogs.  (Some registration required)

New data on employee engagement is in, and it's downright discouraging. As this post by HBR's Gretchen Gavett noted, Gallup's research shows that engagement among US workers is holding steady at a scant 30%. This means seven out of ten people are either "checked out", or actively hostile toward their employers. Seven out of ten.

Study after study shows that employee engagement, an index of bringing one's best and full self to work, is not just an organizational nicety. It is a business imperative, linked to a number of performance outcomes, including profitability, customer satisfaction and turnover. A 2012 report on human capital from McKinsey added to the evidence, noting that organizations with top scores in employee motivation are about 60% more likely to be in the top quartile for overall business health. Companies I work with in my consulting practice who have done their own internal research have found similar linkages. ... "