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Friday, November 22, 2019

Bots Work Better if they Impersonate

Interesting results, with shades of the implications of 'uncanny valley' and the need to define 'success' in strong context.   Our guard is already up now when we 'meet' bots online.   Expectations are set depending up this context.  'Prisoners Dilemma' context is interesting to test, but is it often a context that humans encounter?   We do now need to know much better how humans work with machines.

Bots Are More Successful If They Impersonate Humans
By Max Planck Institute for Human Development
November 21, 2019

Researchers at the Max Planck Institute for Human Development, along with colleagues in the U.S. and the United Arab Emirates, found that bots are more successful at certain human-machine interactions, but only if they are allowed to hide their non-human identity.

The researchers asked nearly 700 volunteers in an online cooperation game to interact with a human or an artificial partner. In the game, known as the prisoner's dilemma, players can either act in their own self-interest to exploit the other player, or act cooperatively with advantages for both sides. However, some of the participants interacting with another human were told they were playing with a bot, and vice versa.

The researchers found that bots impersonating humans were more successful in convincing their gaming partners to cooperate. However, as soon as they revealed their true identity, cooperation rates decreased.

From Max Planck Institute for Human Development
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