Toward the Intelligent Workplace

ake many experimental moves in this direction, starting with the issuing of iPads and Apps, but none were completely satisfactory.  More like issuing tools and training rather than creating systems that would initiate and help with work skills, and even alert, give management orders, and track progress towards goals.  Amazon has a program moving in this direction, have heard less out of Google..

Taking First Steps Toward the Intelligent Workplace
David Maffei, President and Chief Revenue Officer, Akumina

CIOs must focus on smarter workplace experiences with technologies such as artificial intelligence and digital assistants -- or risk being left behind.

When envisioning an intelligent workplace, it’s easy to get carried away imagining robotic coffee machines and “Minority Report”-style desks. Although those possibilities are exciting (and quite within the realm of possibility in our lifetimes), chief information officers and IT leaders today should be thinking of the intelligent workplace as one where we’re more seamlessly delivering insights, connections and context to knowledge workers. Beyond physical paper pushing and even traditional intranets, the intelligent workplace promises smarter, technology-enabled interactions with people and resources, which will enhance the employee experience and make teams more productive.

Unfortunately, the intelligent workplace hasn’t become a reality for most organizations yet. While businesses have been pouring resources into digital transformation for customer experience, employee experience hasn’t kept pace. The customer is often the one receiving a streamlined, omnichannel experience while internal knowledge workers are left combatting outdated documents and software to maintain a seamless front for the end user.  ... "