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Tuesday, June 25, 2019

Hangouts and Chats in Google

Quite interesting.  Could a company implement a whole set of standards for interaction, recording, goal management, process detail,  After Action Reviews?

Google’s Hangouts Chat gets chatbot boost with Dialogflow
Dialogflow should make it easier for developers to create natural language bots for Google’s team collaboration platform.
By Matthew Finnegan  ... Senior Reporter, Computerworld

Google is looking to make it easier to build chatbots for Hangouts Chat, thanks to an integration with its Dialogflow conversational AI platform.

Google launched Hangouts Chat early last year, a chat-based collaboration tool that replaces the Hangouts app for G Suite customers, of which there are are now more than 5 million, according to Google’s latest stats.

As announced last week, developers can now build chatbots for Hangouts Chat using Dialogflow – Google’s machine learning-based development suite that enables the creation of natural language processing (NLP) and natural language understanding (NLU) apps that mimic human interactions. .... " 

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