A good forward look about how smart phones are evolving to an expectation of smarter phones and telecom in the near future. Conversation, value driven services, increased awareness, integration of user and use history and deeper context are all key.
How Smarter Phones Will Transform Tech, Media, and Telecom
A new generation of devices, powered by artificial intelligence, could be in consumers’ hands within a few years.
by Anand Rao, Raman Chitkara, and Sandeep Ladda In Strategy-Business
" ... It may sound futuristic. But the truly AI-enabled smartphone could become reality within the next three to five years. In our broad definition, AI is a collective term for computer systems that can sense their environment, and, in response to their objectives, think, learn, and act. And in our view, smart devices, including the smartphone, will be the vehicle through which AI will have the greatest effect on the technology, media, and telecommunications (TMT) industry.
A quantum leap in capability for phone-like devices can’t come soon enough. Given advances in computing, the smartphone now feels increasingly dumb to most users. To be sure, major manufacturers have added voice assistant capabilities and refined them. But, in general, the technology is still very brittle when it comes to understanding discourses or keeping track of an individual user’s transaction history. .... "
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