Always a big labor and satisfaction consideration for physical retail:
Kroger takes retail technology of the year:
" ... While the bigger retail technology buzz last year went to data tracking devices, augmented reality and drones, the top retail innovation in InformationWeek's Elite 100 went to Kroger Co.'s QueVision system that ensures customers never have more than one person in line ahead of them.
In fact, the system landed third on the list of the top business technology innovators in the U.S. across industries. Now in more than 2,400 stores, QueVision has reduced checkout times on average from four minutes to less than 30 seconds. ... "
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