Former P&G CIO and MS Exec Bob Herbold writes about how to deal with bad news. In particular to be sure it is reported on and dealt with. " ... The recent sequence of massive vehicle recalls by General Motors, started by the decade-old ignition switch flaw that was buried for more than a decade within the thick GM bureaucracy even though it is linked to a reported 13 death, highlights a key challenge for leaders. Specifically, how do you create a culture that causes bad news to quickly get reported and acted upon. ... ".
See more about his books and blog posts in this blog. Excellent thoughts, concisely presented.
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