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Friday, April 25, 2014

On Dealing with Bad News

Former P&G CIO and MS Exec Bob Herbold writes about how to deal with bad news.  In particular to be sure it is reported on and dealt with.    " ... The recent sequence of massive vehicle recalls by General Motors, started by the decade-old ignition switch flaw that was buried for more than a decade within the thick GM bureaucracy even though it is linked to a reported 13 death, highlights a key challenge for leaders.  Specifically, how do you create a culture that causes bad news to quickly get reported and acted upon. ... ".  

See more about his books and blog posts in this blog.  Excellent thoughts, concisely presented.

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