A favorite topic. How Business Process Modeling (BPM) could be used with analytics and AI to really understand and improve business process. Here in the Jan-Feb 2017 Analytics Mag, the emphasis is put on IoT. Good thoughts. Many have suggested this, but have not seem it well integrated. Examples out there? Disney and UPS mentioned below.
Looking to seeing this consistently done and sustainably delivered. Is it just because BPM is rarely done well? (completely, consistently and well-maintained). Or does this have to wait for formal rigorous semantic methods are applied to make it work? And those methods take considerable effort and devotion to apply. Once you have such a model it is natural to connect sensors to its IoT elements.
BPM empowering IoT business users By Gal Horwitz
IoT (Internet of Things) devices have become increasingly popular in recent years. They are all around us – from fitness trackers on our wrists to smart thermostats in our homes – and adoption will only continue to grow in the coming years. In fact, Gartner, Inc. reported that 5.5 million new things were connected in 2016 alone, upping the total of connected things worldwide to 6.4 billion, a 30 percent increase from 2015. Gartner projects we will reach 20.8 billion by 2020.
IoT devices are continuously tracking and using data and information about the way we interact with the physical world. With this data, they make our everyday lives easier. The business world is taking notice of this growing market and the benefits that can be gained. Companies have begun to deploy IoT solutions into their business operations. For example, UPS uses IoT sensors on its delivery trucks to collect data on drivers’ routes, delivery efficiency and truck performance. Disney World employs IoT in its wearable “MagicBand” wristband, which not only allows guests to get on rides quickly, but also uses RFID tags to collect data and track their activities in the park.
While this data is useful, there is still a disconnect in integrating these powerful IoT devices with mission-critical business processes. Business process management (BPM) is the key to bringing together IoT data and business processes to unlock positive results. It has become the leading technology in fast, enterprise-changing systems that optimize and streamline workflows for organizations across an array of industries. .... "