Microsoft Healthcare Bot for COVID-19

How quickly can we create and deliver these kinds of context specific examples for epidemics will be important.   Here the Microsoft example looks very interesting.  Can it learn and adapt to new contexts as they emerge?     Make predictions of new goal states?   Evaluate risks based on human reactions and predict results over time?  See below:

 Delivering information and eliminating bottlenecks with CDC’s COVID-19 assessment bot  Mar 20, 2020   |   Hadas Bitran, Group Manager, Microsoft Healthcare Israel, and Jean Gabarra, General Manager, Health AI

In a crisis like the COVID-19 pandemic, it’s not only important to deliver medical care but to also provide information to help people make decisions and prevent health systems from being overwhelmed.

Microsoft is helping with this challenge by offering its Healthcare Bot service powered by Microsoft Azure to organizations on the frontlines of the COVID-19 response to help screen patients for potential infection and care.

For example, the U.S. Centers for Disease Control and Prevention (CDC) just released a COVID-19 assessment bot that can quickly assess the symptoms and risk factors for people worried about infection, provide information and suggest a next course of action such as contacting a medical provider or, for those who do not need in-person medical care, managing the illness safely at home.

The bot, which utilizes Microsoft’s Healthcare Bot service, will initially be available on the CDC website.  ... "