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Friday, January 29, 2016

Making Digital for the Analog

In K@W: Interesting view of the topic.  How can we be digital when we are ultiamtely analog?

" ... Deftly managing the duality of analog and digital operations is a must for today’s businesses. But while companies understand the importance of moving toward digital, they have varied interpretations of what this means. However, a focus on the customer will keep them anchored, says Dinesh Venugopal, president of digital and strategic customers at Mphasis.

Knowledge@Wharton recently interviewed Venugopal about what digital transformation looks like for his company and its clients at the “Fast Forward: Executive Strategies for Personal Digital Transformation” summit, sponsored by Mphasis. What follows is an edited version of that interview. ... " 

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