Thursday, September 04, 2014
Partnerships Between Unlikely Brands
In ClickZ. Becoming more common. Makes the case that the future is creating opportunities for new connections. " ... So what's fueling these partnerships? Empowered consumers with the knowledge of the world in their pockets who can force organizations to operate in an ever-more transparent fashion, and expect immediate responsiveness. Customers are expecting seamless experiences. And these expectations of seamless experiences go beyond the boundaries of a business' purview. We see the need for organizations to partner to create engagement ecosystems with companies that may provide a service that somehow relates - and sometimes doesn't - to their own customer value proposition. ... "
Labels:
Brands,
Innovation
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