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Tuesday, August 14, 2012

Everything is Still Measurable

A recent conversation that dealt with how to establish the measurable aspects of a difficult process improvement problem led me to think once again about the book: How to Measure Anything: Finding the Value of Intangibles in Business, by Douglas W Hubbard. ...   “Anything can be measured. If a thing can be observed in any way at all, it lends itself to some type of measurement method. No matter how “fuzzy” the measurement is, it’s still a measurement if it tells you more than you knew before. And those very things most likely to be seen as immeasurable are, virtually always, solved by relatively simple measurement methods.”.     See the book's site for more.

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