Useful perspective from a number of players.
SXSW 2018: The Future of AI Assistants
Alexa, Google Home, Siri, and Cortana will learn to adjust to your changing life By Stephen Cass
In the years to come, what will be the biggest improvement in AI-powered digital assistants? It’s likely to be the ability to accommodate a fundamental aspect of being human: The fact that we all have different personas, we show different facets of ourselves depending on where we are and who we are with, and our personas change over time. And different personas want different things from their AI assistants. Assistants that can understand your personal circumstances are less likely to remind you to pick up your rash prescription as you drive by the pharmacy if there are other people in the car, bug you about work email at home, or keep suggesting fun nightclubs if you’ve just had a baby.
That was the message from Sunday’s panel on “Designing the Next Wave of Natural Language and AI” at the SXSW festival in Austin, Texas. The panel included Ben Brown from Google; Ed Doran from Microsoft; Karen Giefer from Frog; and Andrew Hill from Mercedes-Benz. .... "
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