Late to this but brought again to my attention:
Wayfind: Dialog on Customer Experience
WayfinD is a quarterly e-magazine filled with insights, trends and predictions from customer experience experts.
Each issue covers the latest in consumer research, digital strategies, and provocative questions every business should be asking.
Research
Read about the latest primary consumer research studies being produced by WD Partners.
Case Studies
Check out photos and videos of recently completed projects.
Reader's Polls
See what other readers think about current retail trends.
Tips and Trends
Discover what trends are impacting customer experience and retail sales.
What if …
Review surprising stats and forward-thinking questions that may change the way you think about your customer and your business. .... "
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