More on the announced service. This piece is interesting because it lists some specific current companies playing in the space with Watson. Chatbot style interactions in a number of business interactions rather than in the home.
IBM’s new Watson Assistant targets business with ‘white label’ service
The newest voice-activated A.I. assistant differs from Alexa, Siri, Cortana and others with a white-label service approach that works in the background. ....
... Other potential customers for Watson Assistant include connected device manufacturer Harman, a subsidiary of Samsung that has created a digital cockpit system fitted into a Maserati GranCabrio, and Royal Bank of Scotland, which will use the A.I. assistant in contact center calls. Greenstein also pointed to a deployment at Munich Airport, where Watson Assistant is embedded into a Softbank Pepper robot that answers questions and provides guidance for travelers, such as where gates are located and why a flight might be delayed. .... "
By Matthew Finnegan Senior Reporter, Computerworld ...
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