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Saturday, April 01, 2017

Automation and Selling Floor Jobs

In Retailwire:  Will automation like robotics replace selling floor jobs? An interesting question.  Despite experiments by companies like Lowes, am still not seeing much out there.  If a consumer goes to a store, they still prefer a knowledgeable associate to help them.  Whats the difference between robotics, an interactive sign, and knowledgeable human help?  In stores where actual on floor selling is important, this may be different.

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