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Wednesday, November 30, 2016

Service Innovation Talk: Emotional Intelligence

Intriguing ...

" ... Eric J. McNulty’s presentation for the ISSIP Service Innovation Weekly Speaker Series.
Title of his presentation is “Integrating Human Factors into Incident Command: Emotional Intelligence and Beyond”.

Eric is a Harvard-affiliated writer, speaker and educator with a passion for purpose-driven leadership. He uses his deep experience and expertise to help build adaptive capacity, trust-based cohesion, and resilience in leaders and their organizations. Eric works to increase the leadership capacity and capability in individuals, organizations, and communities to advance positive change. He is an author, speaker, and educator drawing inspiration from nature, the complex environments of cities, and the seemingly endless creativity of his fellow humans. His goal — and satisfaction — is tangible impact. http://ericmcnulty.com/about/who-is-eric/

ISSIP Service Innovation Weekly Speaker Series
Wed 7:30 am pacific time (San Francisco time zone)/ 10:30am EST
Co-hosts: Haluk Demirkan, Jim Spohrer, Yassi Moghaddam, DJ Christman, Heather Yurko

Join WebEx meeting
Meeting number: 927 413 167
Meeting password: innovation

Join by phone +1-415-655-0002 US Toll
Access code: 927 413 167   ...  "

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