Jim Spohrer of CSIG writes.
The Future of Phone-a-Friend (Discussion)
The evolution of "Phone-a-Friend/Expert" is explored in twenty year time steps from 1955 to 2055. The Cognitive Systems Institute Group (CSIG) has the mission to encourage the development of cognitive mediators for all roles/occupations in smart service systems. By 2035 people may be symbiotic with their personal cognitive systems or cognitive mediators, which boost their creativity and productivity in service interactions. By 2055 people have have to pass a test before they can use cognitive mediators - this will allow the cognitive mediator to get to know them, their strengths, weaknesses, and aspirations. From tool to assistant to collaborator to coach - cognitive systems will continue to evolve along with the service systems entities they support.
Slides. (Non technical, but provocative view of the future of Virtual Assistants )
Beyond this, I see my cognitive mediators becoming more autonomous, and calling me.
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