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Sunday, February 08, 2015

Crowdsourcing with the Gamification of Tasks

Notes on Choosing Tasks in a Job to Improve or Replace with Gamification (Published elsewhere)

 When doing business process modeling (BPM) you connect a group of tasks that comprise a job,  to fit together in sequence or in parallel.   Tasks also require time and other resources, like people or data to complete.   Resource availability can be estimated or simulated to model a job process.  The cost of resources can also be estimated in the job process.

If a task is boring and thus error prone for people,  it could be a candidate for replacement using a cognitive method.   But that is not yet always possible.  You can simulate how humans work by constructing a game that simulates the task.   Then crowdsource its operation to see how people perform,  while gathering information on the time they take and mistakes they make.   Such simulation can also lead to better understanding of resource use.   Which can further determine which tasks should be candidates for smart replacement.   We did this in an order placement and management application.

This was done with the game Airport Scanner,  which you can play online, which led to a study by Duke University about airport security applications.   Much more detail on that below.

http://eponymouspickle.blogspot.com/2015/01/turning-boring-task-into-game.html

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