Another AI added example. Worth examining closely.
Salesforce Adds generative AI support Across its Application Portfolio By Paul Gillin
Salesforce Inc. today is jumping aboard the generative artificial intelligence train with the addition of large language model support across its portfolio of applications.
Generative AI can now be incorporated into the Einstein artificial intelligence platform, Salesforce Data Cloud, Tableau analytics, Flow process manager and MuleSoft integration toolset for queries, code generation and business process automation assistance.
Generative AI has been popularized by last fall’s release of ChatGPT by OpenAI LP. In addition to responding to queries in natural language, ChatGPT can to generate and analyze code as well as extract insights from raw data.
Trusted and extendable
An important feature of the new version of the Salesforce AI Cloud, which is also known as Einstein, is the Einstein Trust Layer, which the company said makes its cloud platform open and extensible to allow customers to choose their preferred LLMs from Salesforce and other companies. The Trust Layer is said to prevent proprietary data from becoming part of public models, improve the quality of AI-generated content and integrate generative AI responses into business processes while ensuring that data privacy, security, residency and compliance regulations are met. ... '
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