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Tuesday, May 26, 2015

Apple Watch, iBeacons and Food Retail

In Progressive Grocer: 

" ... Grocery is probably not the prime retail channel to take advantage of a smartwatch’s capabilities. So should grocers prepare for this new era of shopping that the Apple Watch will usher in? At least one is. Marsh Supermarkets is extending the iBeacon experience beyond smartphones to the Apple Watch. The chain of 60 stores in the Midwest calls it the world’s first iBeacon-wearable integration at retail. The idea is to increase sales via personalized shopper engagements. For example, people might be reminded to check their shopping list app when arriving at the store, or to look for a certain obscure ingredient for a recipe they researched online last week.

Sounds impressive, and I wish Marsh good luck with it. Whether this new digital experience is viable for other food retailers remains to be seen. It obviously depends on having the cash to invest in the technology and, more importantly, having a critical mass of shoppers wearing a smartwatch when shopping. ... " 

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