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Tuesday, March 19, 2013

Behavior and Decisions in Organizations

A very nice piece in Bain&Company, Why we Behave and Decide the way we do.   Lots of information out there on why individuals act the way they do.  Even aspects of group behavior.  But how do individuals behave within an organization as a result?  How do they then decide?   This does not solve the problem, but can indicate what to look for.   Again, it is all about the resulting decisions.  "... Organizational ailments, such as too much complexity, often interfere with good business decision making and execution. But they aren’t the only source of trouble. We human beings are even more complicated than a tangled org chart or a messy decision. We are prisoners of emotions, habits and biases. We choose A rather than B for reasons that we often don’t understand. These pitfalls can ensnare individuals who are making decisions; they can also cause groups to go astray.  The good news: If you’re aware of the traps, you are far less likely to be snared by them. In this article, we highlight four reasons people decide the way they do. ..." 

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