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Monday, March 05, 2018

Service Systems and Innovation Publications

Brought to my attention by ISSIP, Service Innovation Publications and books:

Service Systems and Innovation Professionals:
Editors: James C. Spohrer & Haluk Demirkan

This collection provides concise and practical descriptions of modern service innovations for professionals, government policy-makers, academics, social entrepreneurs and students. Service innovations impact quality, productivity, compliance, and sustainability of service systems using new technologies, business models, organizational networks, governance mechanisms and end-user capabilities. ... " 

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