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Monday, March 19, 2018

Testing and Automation of Assistant Skills

Like paying attention to the process of creating and delivering skills: 

Building Engaging Alexa Skills: Why Testing and Automation Matter

By Paul Cutsinger  In Amazon Developer

By Editor’s Note: Skill testing is one of the most important things you can do to build high-quality voice experiences. Today we welcome a community expert in testing tools for voice—John Kelvie, founder and CEO of Bespoken—to share some best practices.

Developing for Alexa can be a lot of fun. There are so many opportunities to create innovative user experiences. The cutting edge is constantly evolving. And the reachable audience is immense, and always expanding.

When building skills, it is incredibly important to build high-quality experiences for users. These users will not come back if a skill does not open or fails quietly halfway through. And we may not be aware of any problems until a user writes a one-star review. This is not the ideal way to identify and fix bugs; there must be a better one.

And there is. Testing and automation are the solution. They help us deliver reliable skills for customers and a great user experience. Through testing and automation, we can offer consistently great experiences to our users. This blog will outline how to do this at a high level and also offer some practical steps to implement it. .... " 

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