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Sunday, March 20, 2011

Behavioral Classification by Burnett

Suspicious of highly generalized views of human behavior, but here is another for consideration:

In  AdAge Blogs " ... As Leo Burnett moved from considering itself a "brand-centric" agency to one focused on "HumanKind," it decided that it should spend some time researching just what humans do. Carol Foley, exec VP-director of research services, and her team set out on a quest to define types of human behavior. After months of digging through academic literature, they realized there really wasn't a good model. One problem was that a lot of psychological research is focused on abnormal behaviors. That's not what drives purchasing decisions. "Most of what we're dealing with is just pretty normal behavior," she said. So they created their own framework.

"Behavioral Archetypes" is based on a review of the theories followed by a series of research and development surveys and more than 10,000 interviews allowing for the classifications of 1,500 to 1,800 discreet behaviors. Based on the data, those behaviors were clustered into eight "buckets" along two axes. ...  The outer rings are behaviors that happen when the behavior we want to engage in isn't possible due to something we don't have control over, such as a recession.... . ?

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