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Tuesday, October 26, 2010

Keeping Retired Knowledge in the Game

I met with the management team at YourEncore today and was further impressed by their approaches, projects and future directions, so I thought I would repeat a message that I posted earlier:

Keeping knowledge in the company is an increasingly difficult task. It is a key part of the whole process called knowledge management. Where is the knowledge I need, what do I know and what do I not know? Often it is selectively kept in the minds of people like retirees who have helped develop it over long periods at a company.

I met today with Peter Kleinhenz at YourEncore, a company devoted to dealing with this problem. I was impressed by what I saw. They have four companies that acted as founding members: P&G, Lilly, Boeing and General Mills.

Need some expertise from some of these and other top companies to help with wicked problems? Give them a call. There is also a recent BW article on them that provides additional information.

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