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Sunday, February 07, 2016

Artificial Intelligence in Business

 Some statistics about the re-emergence of AI in Business.   As pioneers of the use of AI in business, we have also started to see many queries asking:  Is this the time to restart our efforts here?  Why, How, with whom?  All still not have obvious answers, but it is time to think this through.  Two additional angles are now essential:   The inclusion of corporate data that links directly to decision making.   And the use of Cognitive interaction with both customers and internal decision makers. Bring it on.

(CustomerThink)  " .. There was more than $300 million in venture capital invested in AI startups in 2014, a 300% increase over the year before. (Bloomberg)

By 2020, 85% of customer interactions will be managed without a human. (Gartner) 

32% of executives say voice recognition is the most-widely used AI technology in their business. (Narrative Science)

By 2018, six billion connected devices will proactively ask for support. (Gartner) ..... (more) .... " 

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